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Missing Credits
09-12-2014, 09:41 PM
Post: #1
Missing Credits
Hi, Rob or John or someone else. Irecently bought credits but have not received it? Why is this im not quite sure, but yeah when will i receive them? Because it has been 4 days now and still nothing. Please Help ign is Pranav.s.

P.S i have sent Rob a pm now just put the thread up so they are aware.

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09-12-2014, 11:30 PM
Post: #2
RE: Missing Credits
Hey reaper just few questions

which method did u use to bought the credits?

Did u report the problem on the site you bought the creds?

did u check on the site if your purchase was reject or current stat?


Now according country and payment method, theres sometimes a huge delay on credits release, (5 days to more than 1 week)

but dont worry , if u made the purchase on game Donkins are able to see the sale, but if u made on external site contact their own staff to give a track your purchase for a refund or possible accreditation of credits

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09-14-2014, 08:52 PM
Post: #3
RE: Missing Credits
Hi troll2, thanks for replying. I bought the credits with paypal and no i haven't reported to paypal yet, and the payment has gone through, i live in Australia the creds come in straight away this is the first time its happened, ill contact paypal after i recieve a reply from the Donkin Bro's anyways thanks for helping me out there troll2 Smiley_Wink.

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